Ceci Hernandez - Account Manager

Phone: (805) 684-5100 x 117 Email

Ceci Hernandezjoined Beneflex in 2010 as an Account Manager. She has 20 years of Account Management experience with eight years in the Employee Benefits Insurance industry beginning in 2002. Ceci manages a sizeable book of business that includes both mid-size and large group clients. Her expertise is in the large group sector helping to design, implement and manage group health plans for employer clients. Ceci's patience, work ethic, professionalism and ability to develop strong relationships with our clients all make her a highly valued asset of our team.

Lesa Krashefski - Account Executive

Phone: (805) 684-5100 Ext:110 Email

Lesa Krashefski is the lead Account Executive for our mid- and large-sized clientele in both the public and private sectors, all of whom benefit from her extraordinary expertise and work ethic. Lesa's 20-year career includes distinguished performance in all three components of the delivery system for Employee Benefits: Human Resource Management, Insurance Underwriting, and Brokerage Service.

As a result of her multi-fold experience, Lesa has particular skill in analyzing our clients' needs and developing for them a full range of solutions, including fully-insured and self-funded alternatives which consistently yield significant savings and enhanced profitability. In addition to her product and marketing talent, Lesa also provides our clients with advanced support in the use of "back office" systems, including online administration and database management.

Ms. Krashefski is preeminent in her profession, and a primary contributor to the high customer satisfaction enjoyed by the clients of Beneflex.

Michelle Lopez - Account Manager

Phone: (805) 684-5100 x 114 Email

Michelle Lopez has an extensive, 11 year, background in the insurance industry. Her wealth of experience, due to the duration and variety of roles she has held, has made her an invaluable resource to Beneflex clients.

Michelle joined Beneflex in 2010 from JHH Insurance Services, where she worked as an Account Manager for 5 years. Prior to JHH Insurance Services, her roles have included Membership and Customer Service Representative, Claims Examiner and Appeals, Client Care Advocate and Sales Agent with companies including AETNA Large Group Services, Anthem Blue Cross, Prudential and AFLAC.

As a graduate of California State University Northridge with a Bachelor of Art's Degree and Human Resources Professional Certificate from University of California Santa Barbara, Michelle uses her educational foundation and insurance experience to help others. "I'm proud to work with a company that puts our clients' best interest first."

Karla K. Torres - Account Manager

Phone: (805) 684-5100 Ext:105 Email

Karla K. Torres joined Beneflex after several years with one of the largest medical group management companies in California, where she gained valuable experience in managed health care and medical claims. With extensive knowledge of the inside workings of both insurance carriers and medical groups, Karla is able to provide unparalleled client service to our clients and their employees.

Karla's expertise lies in her ability to assist plan participants in solving all service issues related to the payment of claims, prior authorizations, denial letters and appeals. Karla is also highly skilled in the composition of employee benefits communications in both English and Spanish.

Karla received her Associate of Arts Degree in Communication from Santa Barbara City College.